Frequently Asked Questions

Archive 2024-2025

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Benefits

Benefit Information

Advantages of Membership

Enrollment

Am I Eligible to Enroll in the International Student Insurance Plan?

Cost Sheet

Online Enrollment Periods

Students with a Qualifying Life Event

Optional Products

Optional Dental Plan

Offered in partnership with Cigna Dental

Additional Resources

School Information

Account Information

Claims

Regulatory Notices


Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6AM - 7PM PST

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected