Frequently Asked Questions

Archive 2025-2026

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Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the International Student Insurance Plan?

Online Enrollment Periods

Annual - 07/31/2025 - 09/15/2025

Fall - 07/31/2025 - 09/15/2025

Fall Fast Track II - 10/01/2025 - 10/29/2025

Spring/Summer - 10/31/2025 - 02/28/2026

Spring Fast Track II/Summer - 03/02/2026 - 04/17/2026

Summer - 05/19/2026 - 06/11/2026

Online Enrollment

Students with a Qualifying Life Event

Additional Resources

School Information

Insurance ID Card

Dental Find a Provider

Account Information

Claims

Regulatory Notices

Dental Option

Online Enrollment Periods

Annual - 07/31/2025 - 09/15/2025

Fall - 07/31/2025 - 09/15/2025

Spring/Summer - 10/31/2025 - 02/28/2026

Summer - 05/19/2026 - 06/11/2026

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims - Medical

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

Benefits/Claims - Dental

Anthem Blue Cross and Blue Shield
P.O. Box 105187
30348-5187
Atlanta, GA 

Telehealth Solution

AcademicLiveCare (ALC)

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6AM - 7PM PST

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected